Keith was so gracious and helpful with questions via email I had about a piano, and I don’t even live close to him. Went out of his way, even when he had nothing to gain!

Did an amazing job restoring my 1918 Steinway model M

Extraordinary selection, assistance and service–complete with excellent pricing! I’m thrilled with the new piano that I purchased from PianoCraft, and all the staff worked with me carefully to advise me at finding the piano I fell in love with, at a very reasonable price for the quality. They have worked with me to arrange convenient delivery, and follow-up service. No question–PianoCraft is the place to find your dream piano.

Absolutely the most talented staff in North America led by a Master Concert Pianist Mr Shaun Tirrell…and his specialized crew who rebuild pianos with amazing precision and who have been a part of his staff for over 20 years!! Very Impressive!!

Fifteen years ago, PianoCraft rebuilt my Chickering Quarter grand. Two years later I traded-in, they helped me buy a wonderful rebuilt 1927 Steinway A-III. And one month ago, PC did it all over again, helping me buy a new Grotrian 192, a truly remarkable instrument. Shaun, Keith and their team have incredible knowledge, experience, service, resources, and an amazing always-changing inventory, I recommend PianoCraft without reservation.

I can’t say enough wonderful things about PianoCraft, its service, its technicians and its amazing selection of pianos. For decades I owned numerous pianos for myself and my studio ranging from consumer grade to highest quality performance pianos. None of these instruments could ever respond and create the wide range of sounds and nuances required to express the music at an artistic level. What was missing with all of these pianos was the meticulous attention to detail and the countless hours that PianoCraft spends when they prep an instrument before it is delivered to the customer. I now have two pianos from PianoCraft. I LOVE these instruments! When asked where to purchase a piano, my answer is always “PianoCraft.” Thank you so much Shaun and Keith!! Carol Fifield Director of Gateway Piano Studio Greensboro, NC

I’m now on my third grand piano from PianoCraft, having bought the first over ten years ago and traded up twice. I have great respect for how hard owners Keith Kerman and Shaun Tirrell work to match each pianist with the instrument that best suits their needs. They have a great selection of fine pianos of every size and at every price point. I particularly recommend their rebuilt pianos, which often are great values and actually superior to the new instruments of that type. I trust PianoCraft and would recommend them to anyone in the market. I’m also grateful for the recitals they host and for their support to the music community.

Amazing store and selection of fine pianos. Plus they offer educational programming for pianists and they have excellent piano tuners.

Great selection and the owners are very passionate about pianos