“The rebuilt Steinways I have played at PianoCraft had the distinguishing characteristic of feeling and responding like a brand new piano in the best sense.”

Dr. Owen Lovell

Professor of Piano Georgia College
Piano Review Editor - The Piano Buyer 

Our in-house piano restoration and rebuilding work is the heart and soul of PianoCraft. It gives us a depth of understanding that influences everything at PianoCraft from the choices of pianos we sell to the way we help our clients maintain their pianos. Our restoration and rebuilding shop touches every aspect of PianoCraft and benefits and supports every PianoCraft piano and client.


Generally speaking, restoring a piano refers to repairing existing parts with minimal replacement. Rebuilding a piano replaces critical parts with new parts to make the piano like new.

The two main reasons for selecting restoration over rebuilding are: 1) budget, or 2) historic value.

Although It is usually less expensive to restore a piano, there are exceptions. For instance, historic restoration can be quite costly as the hours required to restore existing parts can be significantly greater than simply replacing parts. Each project requires an individual approach based on many factors. 



If you decide to buy a piano we rebuilt or choose to have PianoCraft rebuild your treasured family heirloom, you can feel confident that the plate (also known as the cast iron frame or harp) will be structurally sound and look beautiful.

The piano’s plate plays two roles: structural and aesthetic.


With rebuilding and restoration work, the most important aspect of the plate is that it is structurally sound. PianoCraft thoroughly inspects every plate for any structural issue. Once a plate passes our stringent inspection, we include it in our 10-year rebuild/restoration warranty -- double the length of Steinway’s factory warranty.

The piano’s plate must withstand the 20 tons of tension exerted by the approximately 240 strings. Weighing up to several hundred pounds, the piano’s plate is made of cast iron formed in a sand cast mold. The plate’s mass quiets the non speaking parts of the piano’s structure allowing the energy to stay in the soundboard increasing the piano’s dynamic range and singing quality. 


When the piano’s lid is up, the plate (the largest part of the piano’s structure) and the plate’s hardware are among the first thing people notice. They have to look great!

Our full time finishing crew devotes an enormous amount of care and attention to plate refinishing using our state of the art spray booth. We also use all new plate hardware and/or replate the existing hardware to look, function and last like new.  All work can be performed in-house and we take pride in offering the best looking plates in the business.