Brian Ganz

Concert Pianist, Piano Faculty
The Peabody Conservatory of Music

“It is my great pleasure to share with you a little bit of my experience with the wonderful company PianoCraft in Gaithersburg, Maryland.

I have played on many pianos that have been worked on by these extraordinary craftsmen, and nowhere in the world do I find pianos that I’m happier to play ….. that respond more sweetly and deliciously to my musical intentions. Nowhere in the world have I come across a collection of craftsmen, technicians, and pianists as skillful, as sensitive, as trustworthy, as artistically deeply satisfying as I have found here at PianoCraft.

We usually think that greatness is something that we have to travel a long way to get to—like Hamburg or New York—to play the finest pianos in the world. We are very lucky, because that is not the case for those of us here in Maryland—we can come right here to PianoCraft in Gaithersburg, and be treated to the finest pianos in the world.”

Eric Himy

Concert Pianist

“What AMG is to Mercedes, PianoCraft is to Pianos. It is far and away the best Piano shop/showroom I have ever seen, or am aware of.”

Kenneth Slowik

Curator of Musical Instruments at the Smithsonian
Artistic Director
Smithsonian Chamber Music Society

“As I mentioned in my earlier message, PianoCraft’s rebuild of my 1899 Steinway A proved to be a great success in our recent Brahms/Schoenberg concert. The piano’s efficiency at producing a sizable volume is astounding, and the tone is rich yet clear-very much like that of a luscious Hamburg. It seems to me to be a near-ideal chamber music instrument for a small to mid-sized hall.”

Ethan Torrey

referencing his 1925 PianoCraft Steinway B, fully rebuilt by PianoCraft.

………..it may well be the best 7′ piano in the world. Maybe we can drop the 7′ qualification.

Dr. Cleveland L. Page, Ph.D

Professor of Piano Chair
Piano Division (1996-2008)
University of Maryland, College Park

“This piano is exactly what a concert grand should be. It is a perfect balance between a New York and a Hamburg Steinway, with the singing treble, balance and refinement often associated with the Hamburg Steinway, but with the massive power in the bass that is the trademark of the New York Steinway sound. The immediate tone with lack of percussiveness makes it a wonderful recording instrument, and its ability to project makes it an ideal performance piano. In a large hall, the piano sounds just as clear in the back of the hall as it does on stage. ”

Thomas Pandolfi

Concert Pianist

“It has been a great pleasure to perform on the pianos from PianoCraft. These magnificent instruments are a true joy and pleasure to perform on and the range of color, nuance, and polish that one is able to achieve on these instruments is really unparalleled. I think the guiding force of the owners, being tremendous pianists themselves, contribute greatly to the fact, and I hope to be able to continue to be able to perform on these instruments for many years to come. ”

Dr. Ernest Barretta

Piano Faculty The Juilliard School

“PianoCraft: best place for pianos bar none. It has everything that you would dream of as a Pianist available. Great instruments worked on by great people, and their commitment of making the instrument everything it could possibly be is the best I’ve ever seen. It’s just hard to describe what a joy it is to play on an instrument that can respond to whatever you do. It’s nice to know that places like this exist.

The store is amazing; the people are amazing. What they do with the instruments is amazing. They start with quality instruments, but then that’s only the first step. They go the extra mile, or the extra ten or twenty miles to really get the piano to the point where you can do anything you want it to. It’s what you always think a piano should be. But, usually you run in to a “if only it could have this or that.” Never comes up with these instruments. It’s there. Bravo, PianoCraft! ”

Evan Hadley

Owner of a Steinway C rebuilt by PianoCraft

“One of Piano Craft’s strongest features is the quality of preparation of pianos in their showroom. The regulation is meticulous, and the voicing brings out the piano’s strengths. Because of this, when trying out a piano, one has a good idea of what one is getting, rather than having to guess how it would sound when properly regulated and voiced. When shopping for a piano, I tried 19 Steinways at various Steinway dealers, and (even after Steinway technicians worked on them further in the showroom) none of them sounded anywhere near as good as the rebuilt Steinway that I bought from Piano Craft. More fundamentally, Piano Craft just knows how to make a piano sound very, very good, and adjust it to individual needs. The fact that the owners combine technical mastery in piano building with professional performing experience undoubtedly has a lot to do with this.” 

Ken Luurs


“I traded in my nearly brand new ( 2 years old ) Steinway B on a PianoCraft rebuilt Steinway B. It seems crazy, but the PianoCraft Steinway was just so much better in every way.”

Kent Lietzau

Owner of a PianoCraft-rebuilt Steinway B
Semi finalist in the Van Cliburn amateur piano competition

After looking at countless new Steinways, including visiting Steinway Hall in New York, it became clear that the Steinways at PianoCraft were head and shoulders above all the rest. What is more, PianoCraft’s outstanding customer service exceeded anything I have ever experienced. I’m convinced I could not have made a better choice than a PianoCraft rebuilt Steinway. I highly recommend PianoCraft to anyone who is in the market for a superior piano.

Ethan Torrey writing about his PianoCraft rebuilt Steinway Model B


This instrument continues to amaze and inspire me. It may well be the best 7′ piano in the world. Maybe we can drop the 7′ qualification.

Best wishes,

Justin Eldred


We bought our first Baldwin Grand Piano from Piano Craft this past fall. I loved it when I bought it and love it even more today. Shaun was great to work with and helped us find an incredible piano that worked for our budget. One of their technicians, Julio come by for the first tuning and to make some minor adjustments today and he was fantastic! I highly recommend working with PianoCraft for your next piano purchase.